Job Description
Position: ACCOUNT MANAGER
Quantity: 01
Company: NKCENTRAL MEDIA
Location: Saigon Pearl, HCMC
Employment Type: Full-Time
Salary: 20M – 25M
Key Responsibilities:
- Customers (brands) relationship management
- Be the point of contact between brands and the company, receive requests, brief from clients.
- Understand brand objectives (brand awareness, engagement, sales) and consult appropriate solutions based on sponsorship and social media knowledge.
- Maintain long-term relationships with customers through meetings, emails, and regular progress updates.
- Develop and manage sponsorship projects
- Receive sponsorship brief: Analyze brands requirements for sponsorship benefits (logo placement, product integration, event sponsorship).
- Solutions recommendation: Collaborate with the creative planner/partnership team to build sponsorship packages based on media valuation, reach, and target audiences.
- Implementation management: Ensure sponsorship packages (TV spot, branded content, event activation) are delivered as commitment, on time, and within budget.
- Performance evaluation: Collect data (impressions, GRP, mentions) to report sponsorship results to the brand.
- Social media campaign management
- Planning: Based on brands brief, propose social media strategies (platforms such as Facebook, Instagram, TikTok, YouTube) that match the objectives (engagement, traffic, conversion).
- Content collaboration: Work with content and design team to create post, video, or hashtag campaign on social media.
- Execution monitoring: Track posting progress, running ads (paid social), and interacting with community (community management).
- Optimizing: Based on social media knowledge, adjust campaigns (targeting budget allocation) to achieve KPIs namely reach, likes, share, or CTR.
- Internal and external coordination
- Collaborate with other departments (creative, media, production) to implement sponsorship and social media projects based on brands required.
- Work with external partners (TV station, influencers, social platforms) to ensure smooth campaign execution.
- Handle arising issues (delays, brief changes) and propose timely solutions.
- Effective analysis and reports
- Collect data from sponsorship campaigns (reach, impressions, media value) and social media (engagement rate, CPC, ROI).
- Prepare post – campaign reports presenting results compared with initial KPIs, with insight and future improvement recommendations.
- Present reports to brands and explain sponsorship value and social media efforts.
- Develop new business opportunities
- Based on brand relationships, propose additional sponsorship projects or social media campaigns to upsell/cross-sell services.
- Participate in new pitching, using sponsorship and social media knowledge to convince target customers.
- Monitor media trends (livestream, short-form video, event sponsorship) to advise creative solutions for brands.
- Ensure brands satisfaction
- Timely respond to brand requests and inquiries, ensuring they feel fully supported.
- Forecast brand needs and proactively propose ideas to increase partnership value.
- Handle crises (if any) related to campaigns to protect both brand reputation and company reputation.
Requirements
- Experience:
- At least 2 – 4 years of experience in one or more of the following areas:
- Account management
- Media
- PREFERABLY in sponsorship, and social media.
- At least 2 – 4 years of experience in one or more of the following areas:
- Skills:
- Deep understanding of sponsorship: Know how to build and value sponsorship packages, media benefits (logo placement, airtime, branded content), and measure effectiveness (media value, impressions).
- Deep understanding of media: Proficient in social platforms (Facebook, Instagram, TikTok), advertising tools (Meta ads, TikTok ads), and data analysis (engagement, reach, CTR).
- Strong communication skill: Present ideas clearly, negotiate effectively with brands, and partners.
- Project management: Organize and monitor multiple campaigns simultaneously, using tools like Trello, Asana, or Excel.
- Ability to analyze data: Analyze and present data from sponsorship (GRP, reach) and social media (insights, analytics) to convince partners and brands.
- Language: Fluent English is an advantage (especially for international brands).
- Education:
- Bachelor’s degree in Marketing, Communication, Business, or a related field is preferred.
Why Join Us?
- Be part of a forward-thinking team shaping the future of integrated communication strategies.
- Opportunity to work on exciting projects across diverse industries.
- A supportive and collaborative work environment that values creativity and innovation.
- Competitive salary and benefits package.
- Bonus on projects by month.
- Social insurance and unemployment insurance according to State law (Applicable to employees who sign official contracts).
- Pay full salary Social Insurance.
- Health Insurance is extended to medical examination and treatment staff (Applicable to employees who sign an official contract working for more than 6 months).
- Annual general health check-ups at famous hospitals in Ho Chi Minh City.
- Annual leave entitlement for 12 days as per annum
- 1 year review the performance from personal contribution and consideration on personal benefit, career path and other improvement for employee while working at our company
How to Apply:
If you are passionate about integrated media communication and ready to take on exciting challenges, we want to hear from you! Please send your resume and a cover letter highlighting your relevant experience to [email protected]
Application: Expecting to receive your application by the end of March 2025